SHIPPING

ALL IRONWOOD PRODUCTS ARE MADE BY HAND, TO ORDER IN OUR WORKSHOP IN VERMONT.  PLEASE ALLOW FOR LEAD TIME.  WE PACK OUR ORDERS WITH GREAT CARE.  

STANDARD SHIPPING:
ALL ORDERS ARE SHIPPED VIA UPS GROUND AND WILL GENERALLY ARRIVE WITH IN 2-8 DAYS FROM SHIP DATE DEPENDING ON PROXIMITY TO OUT WORKSHOP IN VERMONT.

EXPEDITED & INTERNATIONAL SHIPPING:
PLEASE CONTACT US AT ironwoodbuildvt @ gmail.com TO CONFIRM OR WITH QUESTIONS TO MAKE SURE YOU RECEIVE YOUR ORDER ON TIME.  


RETURNS

AT IRONWOOD, WE TAKE PRIDE IN THE QUALITY AND CRAFTSMANSHIP OF OUR PRODUCTS.  ALL OF OUR PIECES ARE UNIQUE AND MADE WITH NATURAL MATERIALS, SOME VARIATIONS ARE TO BE EXPECTED.  WE OF COURSE WANT ALL OF OUR CUSTOMERS TO BE HAPPY WITH THEIR PURCHASE, HOWEVER  AT THIS TIME WE CANNOT ACCEPT RETURNS BARING NO SIGNIFICANT DAMAGE HAS OCCURRED DUE TO SHIPPING.  THANK YOU FOR YOUR UNDERSTANDING.  PLEASE CONTACT US WITH QUESTIONS.


NATURE OF HANDMADE

ALL OF OUR PRODUCTS ARE HANDMADE IN VERMONT.  DUE TO THE NATURE OF OUR PRODUCTION METHOD AND VARIABILITY OF NATURAL WOOD, EACH PRODUCT MAY VARY SLIGHTLY.